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Privacy Policy

HolistiCal Primary Care & Advanced Nursing Services, Inc.
Last Updated: September 18, 2025

At HolistiCal Primary Care & Advanced Nursing Services, Inc. (“HolistiCal,” “we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of your health information. This Privacy Policy explains how we collect, use, and safeguard your personal and medical information.


1. Information We Collect

We may collect:

  • Personal Information: Name, date of birth, address, phone number, email, insurance details, and emergency contacts

  • Medical Information: Medical history, symptoms, diagnoses, treatments, prescriptions, and test results

  • Payment Information: Billing and payment details for services rendered

  • Website & Communication Data: Limited information such as IP address, browser type, and communication preferences when you use our website or contact us electronically


2. How We Use Your Information

We use your information to:

  • Provide high-quality medical care

  • Communicate about appointments, results, and follow-up care

  • Bill insurance and process payments

  • Improve services and patient experience

  • Meet legal, regulatory, and public health requirements


3. How We Protect Your Information

We follow HIPAA standards to keep your data safe:

  • Secure electronic health records

  • Encryption and password protection

  • Restricted access to authorized personnel only

  • Ongoing staff training on privacy and security


4. Sharing Your Information

We share your information only when necessary and permitted by law:

  • With other healthcare providers involved in your care

  • With insurance companies to process claims

  • When legally required (e.g., public health reporting, court orders)

  • To prevent or lessen a serious threat to health or safety

We never sell your personal information.


5. Your Rights

You have the right to:

  • Access and receive a copy of your medical record

  • Request corrections to your information

  • Ask us to limit certain uses or disclosures

  • Request confidential communication methods

  • Receive a list of disclosures we have made

To exercise these rights, please contact us in writing.


6. Website Privacy

If you use our website (hcprimarycare.org), we may collect non-identifiable data to improve user experience. We do not share or sell this data.


7. Updates to This Policy

We may update this Privacy Policy as needed. The updated version will always be posted on this page with the new “Last Updated” date.


8. Contact Us

📍 HolistiCal Primary Care & Advanced Nursing Services, Inc.
6911 Topanga Canyon Blvd, Suite 206
Canoga Park, CA 91303

📞 Phone: 818-570-2989
📧 Email: [email protected]
📠 Fax: 833-934-0336